# Auto shops in Spokane, WA: a founder's guide to running & growing your business

ITEX brings your auto shop new customers from a local trade network and lets you cover real expenses without spending cash — growth in the busy months, a cushion in the slow ones. This guide covers running and growing a auto shop in Spokane, WA; ITEX is one option woven inside it.

> ITEX — Turn unused business capacity into trade dollars — without discounting.

## The Spokane, WA market for auto shops
Spokane is the commercial hub of the Inland Northwest. The Spokane-Spokane Valley, WA metro held about 605,000 residents in 2024 (604,962 on the 2024 American Community Survey) 1, and metro output reached roughly $39.7 billion in 2023 on the U.S. Bureau of Economic Analysis series carried by FRED 2. Health care anchors the economy: Greater Spokane Incorporated reports that four of Spokane County&#x27;s twelve largest employers are health-care institutions — Providence Inland Northwest Washington, MultiCare Health System, the Mann-Grandstaff VA Medical Center, and CHAS Health 3. Tourism is a second engine, with Spokane County drawing a record 10.2 million visitors and about $1.55 billion in visitor spending in 2025 4. Growth concentrates in named districts — the redeveloped Kendall Yards, roughly 78 acres on the north bank of the Spokane River 5, and the University District east of downtown, home to WSU Spokane and its Elson S. Floyd College of Medicine across the river from Gonzaga University 6. Confirm any program terms with Greater Spokane Incorporated before relying on them.

- [Greater Spokane Incorporated — the Heart of Spokane's Economy](https://greaterspokane.org/economic-development/the-heart-of-spokanes-economy/)
- [City of Spokane — Economy and Major Employers](https://my.spokanecity.org/about/economy/)
- [Visit Spokane — the economic impact of tourism](https://www.visitspokane.com/industry/industry-resources/)
- [WSU Spokane (health sciences campus, University District)](https://spokane.wsu.edu/)
- [City of Spokane — Kendall Yards project](https://my.spokanecity.org/projects/kendall-yards/)
- [USAFacts — Spokane, WA metro population](https://usafacts.org/answers/how-many-people-live-in-the-us/metro-area/spokane-wa/)

**How big is the Spokane, WA market?** The Spokane-Spokane Valley metro held about 605,000 residents in 2024 and produced roughly $39.7 billion in gross domestic product in 2023. It is the commercial, medical, and retail hub of the Inland Northwest, functioning alongside Coeur d'Alene, Idaho, as part of a shared regional economy and media market.

**What industries anchor the Spokane economy?** Health care leads, with Providence Inland Northwest Washington and MultiCare Health System among Spokane County's largest employers, and WSU Spokane's Elson S. Floyd College of Medicine anchoring the University District. Tourism is a major second pillar — Spokane County saw a record 10.2 million visitors in 2025 — alongside higher education, aerospace and advanced manufacturing, and logistics.

## Taxes for a auto shop in Spokane, WA
A Spokane business owner deals with state and local business taxes and licensing, and Washington&#x27;s structure is distinctive. The Washington Department of Revenue administers the business and occupation (B&amp;O) tax, a gross-receipts tax measured on the value of products or the gross income of the business, with no deduction for labor, materials, or other costs 7. The same department administers Washington&#x27;s retail sales tax and the complementary use tax, which are collected on a destination basis — the rate depends on where the customer receives the goods or service 8. Washington has no state personal or corporate income tax, so there is no state income-tax withholding for employers. Most businesses register and report through a single state Business License Application processed by the Department of Revenue&#x27;s Business Licensing Service 9, which also carries city endorsements 10. In Spokane, the city&#x27;s business registration is obtained as a City of Spokane endorsement on that state application rather than as a standalone city license 11. Because rates, fees, thresholds, and filing dates change and depend on your operation, confirm your current obligations directly with each authority below.

- [Washington Department of Revenue — business & occupation (B&O) tax](https://dor.wa.gov/taxes-rates/business-occupation-tax)
- [Washington Department of Revenue — retail sales & use tax](https://dor.wa.gov/taxes-rates/retail-sales-tax)
- [Washington Department of Revenue — apply for a business license](https://dor.wa.gov/open-business/apply-business-license)
- [Washington Department of Revenue — city endorsements](https://dor.wa.gov/manage-business/city-endorsements)
- [Washington Department of Revenue — City of Spokane endorsement](https://dor.wa.gov/manage-business/city-endorsements/spokane)
- [City of Spokane — business licenses](https://my.spokanecity.org/business/doing-business/licenses/)

**What business taxes does a Spokane, WA business owner face?** The Washington Department of Revenue administers the business and occupation (B&O) gross-receipts tax and the state retail sales and use tax, both reported to the department. Washington has no state income tax, so there is no state income-tax withholding. City obligations are handled as a City of Spokane endorsement on the state Business License Application. Confirm current rates, fees, and filing dates with the Department of Revenue.

**How does the City of Spokane business license work?** Washington uses a single state Business License Application through the Department of Revenue's Business Licensing Service, and the City of Spokane's registration is added as a city endorsement on that same application rather than as a separate city license. Apply online through the Department of Revenue, and confirm your specific city endorsement requirements with the city.

## How to start a auto shop in Spokane, WA
Starting a business in Spokane runs through state and local offices. Form your legal entity with the Washington Secretary of State, Corporations and Charities Division, which accepts LLC and corporation filings through its online Corporations and Charities Filing System 12. Register the business and open state tax accounts through the single Business License Application handled by the Department of Revenue&#x27;s Business Licensing Service 9. If you will prepare or serve food, the Spokane Regional Health District&#x27;s Environmental Health program permits and inspects food establishments in Spokane County and reviews plans for new or remodeled establishments before you build 13. Tenant improvements and new construction are permitted by the City of Spokane&#x27;s Development Services Center 14. Once you hire, Washington employers register for workers&#x27; compensation with the Department of Labor &amp; Industries and for unemployment insurance and Paid Family and Medical Leave with the Employment Security Department 15. For free, confidential help at any step, the Washington Small Business Development Center — hosted statewide by Washington State University from Spokane Valley — advises owners at no cost 16. Confirm current forms, fees, and requirements with each office.

- [Washington Secretary of State — Corporations & Charities (entity formation)](https://www.sos.wa.gov/corporations-charities)
- [Washington Department of Revenue — apply for a business license](https://dor.wa.gov/open-business/apply-business-license)
- [Spokane Regional Health District — food establishment permits](https://srhd.org/programs-and-services/food-establishment-permits)
- [Spokane Regional Health District — new or remodeled food establishment plan review](https://srhd.org/programs-and-services/food-establishment-permits/new-or-remodeled-food-establishment-permits)
- [City of Spokane — commercial permit process (Development Services Center)](https://my.spokanecity.org/business/commercial/permit-process/)
- [Washington Department of Labor & Industries — workers' rights](https://www.lni.wa.gov/workers-rights/)
- [Washington Employment Security Department](https://esd.wa.gov/)
- [Washington Small Business Development Center (WSU-hosted, no-cost advising)](https://wsbdc.org/about-us/)

**Which offices do I contact to start a business in Spokane, WA?** Form your entity with the Washington Secretary of State, register and open tax accounts through the Department of Revenue's Business License Application, and if you handle food, get permits and plan review from the Spokane Regional Health District. City building permits come from the City of Spokane's Development Services Center. The Washington Small Business Development Center offers free advising through each step.

**Who handles food permits in Spokane, WA?** The Spokane Regional Health District's Environmental Health program permits and inspects food establishments across Spokane County and reviews plans for new and remodeled establishments — in Washington this is the regional health district, not a state agency or the city. Contact the district before you build or remodel, and confirm current application requirements and fees directly with them.

## Marketing a auto shop in Spokane, WA
Spokane&#x27;s drivers are spread across distinct commercial districts — downtown Spokane, the University District, Kendall Yards, the Garland District, the South Perry District, and North Monroe — plus the Spokane Valley corridor, so your marketing has to name the neighborhoods you actually serve rather than &quot;Spokane&quot; alone. Demand for repairs runs strong here — one Spokane shop told The Spokesman-Review its average repair bill had climbed to roughly $500 amid a local technician shortage 23 — so competing for that work online is worth doing well. Start with the free fundamentals. Claim and complete your Google Business Profile so your shop, hours, and services appear on Search and Maps 18, then write the plain marketing plan the U.S. Small Business Administration describes, naming your channels and measurable goals 19. Then get on the platforms drivers use to vet a shop: RepairPal lists certified shops for Spokane and requires a minimum 12-month/12,000-mile warranty behind an evaluation of technicians, parts, and pricing 17, the Carfax Service Network turns the work you log into VIN-linked history and service reminders 20, and AAA&#x27;s Approved Auto Repair locator steers members to inspected shops 22. For earned coverage, pitch a clinic or charity drive to The Spokesman-Review and the Inlander, the free Inland Northwest alt-weekly founded in 1993 21.

- [U.S. Small Business Administration — Marketing and Sales guide](https://www.sba.gov/business-guide/manage-your-business/marketing-sales)
- [Google Business Profile — add or claim your shop's listing (free)](https://support.google.com/business/answer/2911778?hl=en)
- [RepairPal — certified auto repair shops in Spokane, WA](https://repairpal.com/auto-repair-near-me/auto-repair-in-spokane-washington)
- [Carfax Service Network for shops (service-record reporting and reminders)](https://www.carfaxserviceshops.com/)
- [AAA Approved Auto Repair — facility locator and network](https://www.aaa.com/autorepair/)
- [The Inlander (free Inland Northwest alternative weekly)](https://en.wikipedia.org/wiki/Inlander_(newspaper))

**What is the first marketing move for an auto shop in Spokane, WA?** Claim and fully complete your Google Business Profile — it is free, and it puts your shop, hours, services, and reviews in front of drivers searching on Google Search and Maps. Then get listed on the platforms drivers use to vet shops, such as RepairPal, the Carfax Service Network, and AAA Approved Auto Repair, before you spend anything on ads.

**How should a Spokane auto shop describe its service area online?** Name the districts and corridors your customers actually drive from rather than writing "Spokane" alone — downtown Spokane, the University District, Kendall Yards, the Garland and South Perry districts, North Monroe, and the Spokane Valley. Set your Google Business Profile service area to match, and pitch a shop clinic or charity drive to The Spokesman-Review or the Inlander.

## Customer service & reputation for auto shops in Spokane, WA
For a Spokane shop, reputation is settled online before a driver in the University District or the Spokane Valley — or along North Division Street and East Sprague Avenue — ever calls, so keep your reviews honest. A federal FTC rule effective October 21, 2024 prohibits buying or selling fake reviews, undisclosed insider reviews, incentives conditioned on a review&#x27;s sentiment, and threats used to suppress negative reviews 24. Google bars incentivized and selectively solicited reviews 25, and Yelp advises not asking anyone — including friends and family — for them 26. At the counter, Washington&#x27;s Automotive Repair Act (RCW 46.71) requires a written estimate before repairs above a statutory dollar threshold, itemized parts and labor, and customer authorization, and it lists specific unfair or misleading practices such as false advertising and low-balling an estimate 27. So write itemized estimates, get authorization before any added work, and offer to show the old parts. When a dispute outgrows your counter, the Washington State Attorney General&#x27;s Office takes consumer complaints about businesses in the state 28 — a pointer, not legal advice.

- [FTC: Final Rule Banning Fake Reviews and Testimonials](https://www.ftc.gov/news-events/news/press-releases/2024/08/federal-trade-commission-announces-final-rule-banning-fake-reviews-testimonials)
- [FTC Consumer Advice: Auto Repair Basics (estimates, warranties, complaints)](https://consumer.ftc.gov/articles/0211-auto-repair-basics)
- [Washington State Attorney General — Auto Repair (consumer rights)](https://www.atg.wa.gov/auto-repair)
- [Washington State Attorney General — file a consumer complaint](https://www.atg.wa.gov/file-complaint)
- [Google: Prohibited & restricted review content](https://support.google.com/contributionpolicy/answer/7400114?hl=en)
- [Yelp Support: Don't Ask for Reviews](https://www.yelp-support.com/article/Don-t-Ask-for-Reviews?l=en_US)

**Can a Spokane auto shop offer a free oil change for a five-star review?** No. A federal rule prohibits incentives conditioned on a review expressing a particular sentiment, and Google separately bars offering payment, discounts, or free goods and services in exchange for reviews. Invite honest feedback at pickup and make your profiles easy to find, but never tie anything of value to the rating.

**Where does an unhappy customer complain about an auto shop in Spokane, WA?** The Washington State Attorney General's Office accepts consumer complaints about businesses in the state through its Consumer Protection Division, and Washington's Automotive Repair Act (RCW 46.71) sets the estimate and authorization rules shops must follow. These are pointers, not legal advice — resolving the issue at your counter first is cheaper than either route.

## Financing & cash flow for a auto shop in Spokane, WA
A Spokane owner can pursue capital through several channels. The U.S. Small Business Administration&#x27;s Seattle District Office serves Washington and ten northern Idaho counties, backing 7(a), 504, and microloan programs through partner lenders 29. The Washington Small Business Development Center, hosted by Washington State University, provides no-cost advising from its Spokane Valley network headquarters 16, and SCORE Spokane (Chapter 180, founded in 1973) offers free mentoring — in the past year it helped 34 businesses get started and create more than 140 jobs 30. Washington&#x27;s Department of Commerce received $163.4 million from the U.S. Treasury&#x27;s State Small Business Credit Initiative to fund capital-access programs statewide 31. Locally, the Northwest Business Development Association, a Spokane Valley certified development company established in 1982, funded more than 180 SBA 504 loans over two years, creating or retaining more than 1,800 jobs 32. The state&#x27;s Small Business Flex Fund offers loans up to $150,000 through a network of community lenders including Craft3 33. Two Spokane-based credit unions also lend to small businesses — STCU, through its downtown commercial banking office 34, and Numerica Credit Union, a top SBA lender in the Seattle District offering 7(a) and 504 loans 35.

- [SBA Seattle District Office (Washington and northern Idaho)](https://www.sba.gov/district/seattle)
- [Washington Small Business Development Center (WSU-hosted)](https://wsbdc.org/about-us/)
- [SCORE Spokane (free mentoring)](https://spokane.score.org/about-us-64)
- [Washington Department of Commerce — SSBCI small-business loan programs](https://www.commerce.wa.gov/washington-state-receives-163-4-million-to-fund-innovative-small-business-loan-programs/)
- [Northwest Business Development Association (SBA 504 CDC, Spokane Valley)](https://www.nwbusiness.org/)
- [Small Business Flex Fund (Washington community-lender loans)](https://smallbusinessflexfund.org/)
- [STCU — business banking and lending](https://stcu.org/business)
- [Numerica Credit Union — SBA loans](https://www.numericacu.com/business/sba-loans)

**Where can a Spokane small business find capital and free help?** Start with the SBA Seattle District Office, which backs 7(a), 504, and microloan programs through partner lenders, and the Washington Small Business Development Center and SCORE Spokane for free advising. Local options include the Northwest Business Development Association for SBA 504 real estate and equipment loans, the state's Small Business Flex Fund, and Spokane-based credit unions such as STCU and Numerica.

**Are there Washington state programs that help Spokane businesses borrow?** Yes. The Washington State Department of Commerce received $163.4 million from the U.S. Treasury's State Small Business Credit Initiative to fund capital-access programs, and the public-private Small Business Flex Fund offers loans through community lenders including Craft3. Terms and eligibility change, so confirm current details with each program directly.

## Finding & keeping auto shop staff in Spokane, WA
Workers in the Spokane-Spokane Valley metro earned a mean wage of $31.92 an hour in May 2024, just below the $32.66 national average, according to the U.S. Bureau of Labor Statistics 36. The largest occupational groups were office and administrative support at 12.1% of employment, sales and related occupations at 9.1%, and transportation and material moving at 8.9% 36. Wage-and-hour standards and other worker protections are set by the Washington Department of Labor &amp; Industries, whose worker-rights and employment-standards program is the authority to consult before you set pay and scheduling practices 37. For recruiting, the Employment Security Department operates the statewide WorkSource system of job centers 38. Locally, the Spokane Workforce Council and the Community Colleges of Spokane run workforce-training and hiring pipelines that connect employers with trained workers 39. Confirm current wage, hour, and hiring rules directly with each agency — this page links out rather than restating them.

- [BLS — Occupational Employment and Wages in Spokane-Spokane Valley (May 2024)](https://www.bls.gov/regions/west/news-release/2024/occupationalemploymentandwages_spokane_20240725.htm)
- [Washington Department of Labor & Industries — workers' rights (wage & hour)](https://www.lni.wa.gov/workers-rights/)
- [Washington Employment Security Department (WorkSource)](https://esd.wa.gov/)
- [City of Spokane — Education & Workforce (WorkSource Spokane partners)](https://my.spokanecity.org/economicdevelopment/education-and-workforce/)
- [Community Colleges of Spokane — workforce training](https://ccs.spokane.edu/Workforce-Training-Continuing-Education/Workforce-Training)

**What do workers earn in the Spokane, WA area?** Workers in the Spokane-Spokane Valley metro earned a mean wage of $31.92 an hour in May 2024, slightly below the national average of $32.66, per the U.S. Bureau of Labor Statistics. The largest occupational groups are office and administrative support, sales, and transportation and material moving. Pay varies widely by occupation and experience.

**Where does a Spokane employer get help hiring and staying compliant?** For recruiting, use the Employment Security Department's WorkSource job centers and local pipelines through the Spokane Workforce Council and the Community Colleges of Spokane. For pay, overtime, and scheduling rules, the Washington Department of Labor & Industries is the authority. Confirm current wage-and-hour and hiring requirements with each agency directly.

## Giving back in Spokane, WA
Spokane&#x27;s small-business community supports a dense network of local nonprofits. Second Harvest Inland Northwest has led regional hunger relief since 1971, moving food through a network of more than 250 partner food banks and meal centers across eastern Washington and north Idaho 40. The Spokane-based Innovia Foundation, the region&#x27;s community foundation since 1974, serves a 20-county area and six Native American Tribes and has awarded more than $105 million in grants and scholarships 41. Spokane Neighborhood Action Partners (SNAP), founded in 1966, is the area&#x27;s anti-poverty agency, delivering energy assistance, rental and homeless services, and homebuyer education 42. The Vanessa Behan Crisis Nursery, founded in 1987, provides 24-hour emergency refuge for young children and support for families in crisis 43. Businesses that donate surplus food are shielded from civil and criminal liability for good-faith donations under the federal Bill Emerson Good Samaritan Food Donation Act 44. Confirm current donation and volunteer needs with each organization directly.

- [Second Harvest Inland Northwest (regional food bank)](https://2-harvest.org/)
- [Innovia Foundation (Inland Northwest community foundation)](https://innovia.org/spokane/)
- [Spokane Neighborhood Action Partners (SNAP)](https://www.snapwa.org/about-us-2/)
- [Vanessa Behan Crisis Nursery](https://www.vanessabehan.org/news/vanessas-story/)
- [USDA — Bill Emerson Good Samaritan Act food-donation liability protection](https://www.usda.gov/about-usda/news/blog/good-samaritan-act-provides-liability-protection-food-donations)

**Which Spokane nonprofits can a small business support?** Second Harvest Inland Northwest anchors regional hunger relief and works with more than 250 partner food banks and meal centers. Other established Spokane organizations include the Innovia Foundation (the region's community foundation), Spokane Neighborhood Action Partners (SNAP) for anti-poverty and housing services, and the Vanessa Behan Crisis Nursery for young children and families in crisis.

**Is a Spokane restaurant protected if it donates leftover food?** Yes. The federal Bill Emerson Good Samaritan Food Donation Act protects businesses, nonprofits, and individuals from civil and criminal liability when they donate apparently wholesome food in good faith, limiting liability to gross negligence or intentional misconduct. Local food banks such as Second Harvest can advise on safe handling and accepted items.

## When things are slow: a cushion for your auto shop in Spokane, WA
Spokane&#x27;s snow keeps winter busy at the bay — the city averages about 44 inches of snow a year in the National Weather Service climate record for Spokane International Airport 46, and cold snaps push battery, no-start, tire, and heating-system work into the schedule. The reliable soft stretch comes after that rush: industry guidance for auto repair shops identifies the post-holiday winter weeks as a recurring lull, when customers recovering from December spending defer non-urgent repairs and bays sit on unused capacity 45. Plan for that post-holiday dip across Spokane and the Spokane Valley, and for the slow dayparts in every week of the year. That idle capacity is what ITEX is for. Instead of running coupon specials that cut your labor rate, you route incremental demand from the local member network — other Spokane County businesses, and their vehicles and fleets — into bay hours that were going to sit empty anyway, at your normal rates. You earn trade dollars and spend them on real overhead: signage, uniforms and shop supplies, printing, accounting, building maintenance. It works year-round as a demand generator and cushions the post-holiday lull, rather than being a downturn-only tool. ITEX Spokane North — reachable at (509) 768-7977 — is the local exchange to talk to 47.

- [ITEX Spokane North (local trade broker office)](http://spokane-north.itex.com/)
- [Join ITEX](https://spokane-north.itex.com/GetStarted.aspx?ref=grow&v=automotive&g=spokane-wa)
- [Upswell — surviving the auto repair slow season](https://www.upswellmarketing.com/blog/3-tips-for-surviving-the-auto-repair-slow-season)
- [Current Results — Spokane snowfall totals and accumulation averages](https://www.currentresults.com/Weather/Washington/Places/spokane-snowfall-totals-snow-accumulation-averages.php)
- [Shop Marketing Pros — marketing around the slow times in auto repair](https://shopmarketingpros.com/how-to-market-around-the-slow-times-in-auto-repair/)

**When is the slow season for an auto shop in Spokane, WA?** Spokane's snowy winters actually keep bays busy with tire, battery, no-start, and heating-system work. The reliable soft stretch is the post-holiday winter weeks, when households recovering from December spending put off non-urgent repairs. Most shops also have slow dayparts every week, midweek mornings especially, across Spokane and the Spokane Valley.

**Is ITEX only useful when my Spokane shop is slow?** No. ITEX brings incremental demand from the local member network year-round, and it also cushions stretches like the post-holiday lull. You schedule trade work into bay hours that would otherwise be idle, price it at your normal rates so there is no public discounting, and spend the trade dollars on real overhead. Your ITEX Spokane North broker sets the mix with you.

## Resources to scale & grow your auto shop in Spokane, WA
Start with the cheapest, highest-intent channels. List your shop with ITEX through the Join page so member demand and business-fleet work land in bays you already pay for 48, and your ITEX Spokane North office sets the mix with you. Then the free listings: a Google Business Profile is free to create and manage across Search and Maps 49, plus Apple Business Connect, Bing Places, and a mobile site with online scheduling. Earn credentials that carry their own search traffic — becoming a AAA Approved Auto Repair facility requires ASE-certified or factory-trained technicians and a minimum 24-month/24,000-mile parts-and-labor guarantee, with annual re-inspection 50. Only then buy paid search geotargeted to downtown Spokane, the University District, and the Spokane Valley, and pitch The Spokesman-Review. Join the Northwest Auto Care Alliance, the independent-repair trade association founded in 1959 that produces the Automotive Training Expo in downtown Spokane 51, and Greater Spokane Incorporated, the regional chamber and economic-development organization, for referrals 52. Build a technician pipeline through Spokane Community College&#x27;s Automotive Technology program 53. Then show up where owners gather: the Goodguys Great Northwest Nationals at the Spokane County Fair &amp; Expo Center draws more than 1,500 hot rods, customs, and classics 54.

- [Join ITEX (list your shop with the Spokane exchange)](https://spokane-north.itex.com/GetStarted.aspx?ref=grow&v=automotive&g=spokane-wa)
- [Google Business Profile — get started (free listing)](https://support.google.com/business/answer/7039811?hl=en)
- [AAA — become an Approved Auto Repair facility](https://www.ace.aaa.com/automotive/approved-auto-repair/become-an-approved-facility.html)
- [Northwest Auto Care Alliance (regional independent-repair trade association)](https://www.nwautocare.org/)
- [Greater Spokane Incorporated (regional chamber and economic development)](https://greaterspokane.org/about-us/)
- [Spokane Community College — Automotive Technology program](https://scc.spokane.edu/What-to-Study/Programs/Pathway-Course-map?plan=Automotive+Technology&pid=2438)
- [Goodguys Great Northwest Nationals (Spokane County Fair & Expo Center)](https://www.spokesman.com/calendar/events/95361/254503/)

**What is the cheapest growth channel for an auto shop in Spokane, WA?** Listing with ITEX through the Spokane North exchange costs you bay time you were not selling anyway, and it brings member and fleet work at your normal rates. After that, the free listings do the most work: Google Business Profile, Apple Business Connect, Bing Places, and a mobile site with online scheduling. Paid search geotargeted to downtown Spokane, the University District, and the Spokane Valley comes after those are in place.

**Which Spokane-area organizations and events should an auto shop join or attend?** The Northwest Auto Care Alliance is the regional trade association for independent repair shops and produces the Automotive Training Expo in downtown Spokane, and Greater Spokane Incorporated connects local businesses. Spokane Community College's Automotive Technology program is a technician pipeline, and the Goodguys Great Northwest Nationals at the Spokane County Fair & Expo Center puts you in front of local car owners.

## About ITEX
ITEX is one of the longest-running barter communities in North America, with over 30 locations and thousands of member businesses across North America.

## References
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